FTC alleges T-Mobile let customers get crammed

Last week, the Federal Trade Commission charged cell phone provider T-Mobile with making big bucks from premium text services that in many cases its consumers never authorized–a practice known as cramming. The FTC alleges in its complaint that T-Mobile USA received 35 to 40 percent of the total amount charged for subscriptions for content that typically…

New anti-cramming rules adopted by FCC

The Federal Trade Commission has enacted new rules to help protect consumers from fraudulent charges on their landline phone bills, also known as “cramming.” It can be hard for consumers to detect these charges because they often get described in a way  that makes consumers believe they are charges for services the phone company provides …