BBB Issues Warning About Art Heist, Hollywood Framed

Consumers allege Leander-based websites take money, don’t deliver BBB recently investigated two websites based in Leander, Texas. Consumers from across the country allege they ordered prints and framed art from art-heist.com and hollywoodframed.com, but either never received their orders, received the wrong order or received a product far inferior to the one advertised online. Records…

BBB Rewind 7-9-12

Catch our latest video blog where we discuss group buying websites and what to do if you are without Internet access due to malware.

Keep an eye out for fake reviews

When you’re checking out a new business, your first stop should always be Better Business Bureau. But, no smart consumer relies on one source alone. Online customer reviews can be an invaluable source for information about the overall customer experience and product quality before you buy. The problem is that many businesses know very well…

Three Internet Scams to Avoid in 2012

Last year, several new and refurbished cyber scams attacked consumers’ computers in an attempt to capture personal information and spread damaging viruses. Resolve to be a savvier Internet user in 2012 by recognizing the common ways scammers attempt to steal information from consumers. The following three scams topped the 2011 scam list: 1. Job application…

Misspelling a website could lead to a malicious site

In an article from USA Today, an internet security firm is warning that a botched keystroke while typing an online address can give computer criminals a chance to hijack your system. As many as 2,000 so-called typosquatters, which use sites that look identical to legitimate ones to capture personal information, launch malicious computer attacks and…

Two More Cyber-Scams Stalking Consumers’ Inboxes

This morning, we sent a warning to consumers across the country to be on the lookout for five common social media scams rearing their collective ugly heads. Unfortunately, right on cue, we came across two more cyber-scams today that you need to know about. Fake Twitter Notification: Our senior vice president received an email supposedly…

Savvy Tips for Selling Your Gold

The price of gold is currently more than $1,600 an ounce and many consumers are looking to turn their old jewelry or coins into next month’s car payment. In fact, more than 2,600 people have turned to BBB for advice on local gold buyers this year. If you are considering trading gold for cash in…

Advance Fee Loans Scamming Consumers Out of Thousands

Consumers strapped for cash may be willing to turn to unreliable sources for loans and grants. BBB warns consumers to think twice before pursuing a loan offer that is too good to be true. BBB recently became aware of a company offering personal loans to consumers in need of help. Consumers who contacted this company…