BBB Investigation: Rogue locksmiths leave many consumers out in the cold

Better Business Bureau serving Central, Coastal, Southwest Texas and the Permian Basin advises consumers to be cautious when hiring a locksmith. Nationally, BBB received 1,066 complaints against the industry in 2013. However, a BBB investigator found that the real number of consumers hurt by disreputable locksmith businesses is likely much higher, because of the difficulty…

Hiring a locksmith may unlock trouble

Locksmith in Austin warns consumers to be wary when hiring someone to pick a lock or make a key BBB recently investigated locksmiths in all our markets (Austin, San Antonio, Corpus Christi, Waco, Loredo, Victoria and Midland). Some of what we uncovered was typical bad business practices, like what happened to a man who was…