What you should know before starting a free trial

Let’s face it, the best things in life are free. So trying out a new gadget or vitamin before buying is a no-brainer, right? A free trial can come in handy when you’re trying out a service or using a product that isn’t well known. While these trials can benefit consumers, there are some downfalls that some…

EZCORP ordered to pay $10.5 million for illegal debt collection tactics

A payday loan company has been ordered to pay $10.5 million in fines and penalties for using illegal debt collection tactics against consumers. The Consumer Financial Protection Bureau said EZCORP used tactics that included illegal visits to consumers at their homes and workplaces, empty threats of legal action, lying about consumers’ rights, and exposing consumers to…

RadioShack ordered to pay back customers for unused gift cards

Although out of business, the former electronics store RadioShack will have dish out cash to some of its former customers. The Texas Attorney General’s Office announced today consumers who had an unused balance on RadioShack gift cards will be able to file a claim. Radioshack’s payback is part of a settlement agreement previously approved in…

Secret Sister Gift Exchange: It’s illegal

With Christmas only a month away, many people are getting into the holiday spirit – including those on social media. Many online users are posting about a Secret Sister Gift Exchange. The idea is to mail a gift worth $10 dollars to a stranger at the top of the Secret Sister Gift list. You then…

BBB Investigation: Customers frustrated over used appliance store’s defective items

Happy customers turned into unhappy consumers for a used appliance store in Austin. Customers are alleging the items they bought from Affordable Appliances Plus never worked and were never fixed. Better Business Bureau serving Central, Coastal, Southwest Texas and the Permian Basin has received 57 complaints against Affordable Appliances Plus in the last three years….