Are your children’s data charges leaving you stuck with a big payment?

Last year, BBB received 38,420 complaints against cellular telephone services and equipment, making it the number one complaint category in the BBB system. Many of the complaints filed alleged data billing issues, even though customers have numerous ways to control their data costs. Often times, one cause of high data use is children unknowingly playing…

Wireless emergency alerts sent to your cell phone

CTIA-The Wireless Association and the wireless industry have joined the Federal Communications Commission and Federal Emergency Management Agency to create a wireless emergency alert system. So far, the carriers set to participate include AT&T, Cellcom, Cricket, Sprint Nextel, T-Mobile, U.S. Cellular and Verizon Wireless. Each carrier will automatically enroll subscribers once the alerts start. These…

Top 10 Threats to Smartphone Users

According to Security News Daily, it won’t be long before smartphones are the main target for virus writers. Hackers are ramping up their efforts to unleash a variety of attacks that specifically target smartphone owners. “We’ve noticed a 900 percent increase of malware for mobile devices that run the Android OS,” in the past year,…