Five things you should do before hiring a pest control company

Bugs and other pests may become a problem this season, don’t get bugged by a poor pest control business Warmer temperatures and rainy weather this spring are bringing out insects, bugs and other pests you probably do not want in your home. During May, June and July, Better Business Bureau generally sees an increase in…

Smartphone Users Falling Victim to Identity-Theft Fraud

According to the Wall Street Journal, about 7 percent of smartphone owners fell victim to identity-fraud in 2011 and are also about one-third more likely to fall prey to identity fraud than the general public. Protecting your smartphone is just as important as protecting your computer. Follow these basic steps that can help you increase…

iPad Users Claim Device Severely Cuts Into Data Plan

While the new iPad boasts a stunning new screen perfect for watching videos and playing games, consumers are quickly starting to realize that the device gobbles data from cellular networks at a monstrous rate, reports the Washington Post. One consumer reports that after getting the new iPad last Friday and live-streaming March Madness games all…

Debt collection getting social

Collections agencies using Facebook and Twitter to get debts paid MSN Money reported that debt collectors are now using Facebook and Twitter to find people who owe debt and some are using unscrupulous methods to collect those debts. One strategy the article mentioned is when the debt collector makes a fake profile to “friend” you,…

Pet Insurance Sales Increase, Is it worth it?

The pet insurance industry has experienced a 10-fold growth over the last 10 years, increasing from one, single pet insurance company in 1997 to 11 companies today. With pet owners spending up to $650 a year on veterinary bills, pet insurance agencies help offset the costs by offering  plans from $15 to $75 a month, according…

Austin police warning about lawn care scam targeting senior citizens

The Austin-American Statesman is warning elderly residents about a lawn care scam. Here are the details, taken directly from statesman.com: The Austin Police Department is seeking the public’s help in locating elderly scam victims. A company has approached elderly individuals at their homes to offer tree trimming or other lawn care services and returned multiple…

Celebrate National Consumer Protection Week with Your BBB!

The 14th celebration of National Consumer Protection Week will be held March 4 – March 10. Along with numerous other government organizations and nonprofits across the country, BBB is going the extra mile in encouraging every consumer to take full advantage of their consumer rights and make better-informed purchase decisions. BBB will be participating in…

Internet deals sometimes lead to frustration

I’ll admit it; I get suckered in by those online deal sites. I get the daily email and check the sites before trying a new restaurant or even sometimes before going to see a movie at my favorite theater. And, every so often, I have to separate myself from the computer when I see that…

Seven Ways to Winterize Your Home

As the cold weather is (slowly) making its way to Texas, Better Business Bureau is offering a checklist for homeowners to safely prepare their homes for the cold winter months, and perhaps save a few dollars in the process. According to the Energy Information Administration, home heating costs this winter are expected to rise by…

BBB warns of mortgage relief scams

Working for Better Business Bureau, I have learned to stay calm while listening to consumers’ complaints and to keep a professional distance. However, every so often, I still hear something that makes my blood boil. Recently, I spoke with a woman who was facing foreclosure, and her story broke my heart. Her husband had fallen…