BBB Celebrates National Consumer Protection Week

Thousands of consumers turn to Better Business Bureau (BBB) as the preeminent resource on businesses, and their goal is to go the extra mile in encouraging consumers to take full advantage of their rights. Your BBB is joining with federal, state and local government agencies to promote consumer education during the 16th annual National Consumer Protection Week,…

Use Mobile Payment Apps Safely

More and more smartphone owners are using their phones to make mobile payments. By storing credit or debit information on their phone, consumers can pay for goods and services, transfer money and receive receipts and confirmations from businesses. But, this could leave your personal information vulnerable and enticing to criminals. To protect your information, BBB…

BBB Rewind 7-9-12

Catch our latest video blog where we discuss group buying websites and what to do if you are without Internet access due to malware.

Know what to do in an AC emergency this summer

With temperatures already in the triple digits, now could be the worst time for your air conditioner to fail. If this happens to you, Better Business Bureau advises to carefully research local air conditioning contractors before scheduling repairs. If you find yourself in need of AC repair, BBB recommends to: – Compare several company’s prices…

BBB Rewind 6-18-12

Each week, we take a couple of minutes to update you on the topics we covered the previous week. If you missed our financial aid scams or energy savings articles, watch our latest video blog and consider yourself caught up.  

Are your children’s data charges leaving you stuck with a big payment?

Last year, BBB received 38,420 complaints against cellular telephone services and equipment, making it the number one complaint category in the BBB system. Many of the complaints filed alleged data billing issues, even though customers have numerous ways to control their data costs. Often times, one cause of high data use is children unknowingly playing…

Smartphone Users Falling Victim to Identity-Theft Fraud

According to the Wall Street Journal, about 7 percent of smartphone owners fell victim to identity-fraud in 2011 and are also about one-third more likely to fall prey to identity fraud than the general public. Protecting your smartphone is just as important as protecting your computer. Follow these basic steps that can help you increase…

iPad Users Claim Device Severely Cuts Into Data Plan

While the new iPad boasts a stunning new screen perfect for watching videos and playing games, consumers are quickly starting to realize that the device gobbles data from cellular networks at a monstrous rate, reports the Washington Post. One consumer reports that after getting the new iPad last Friday and live-streaming March Madness games all…

Pet Insurance Sales Increase, Is it worth it?

The pet insurance industry has experienced a 10-fold growth over the last 10 years, increasing from one, single pet insurance company in 1997 to 11 companies today. With pet owners spending up to $650 a year on veterinary bills, pet insurance agencies help offset the costs by offering  plans from $15 to $75 a month, according…

Be wary when buying silver and gold coins or bullion

Texas Attorney General cracks down on gold and silver dealer AGT American Silver and Gold Consumers looking to diversify their portfolios with silver and gold coins and bullion ended up disappointed after paying AGT American Silver and Gold tens of thousands of dollars and receiving only portions of their orders. The Texas Attorney General issued…

Fraud involving timeshares for sale still costing consumers

Consumers paying thousands to buy timeshares that don’t exist or selling timeshares to buyers who don’t exist Travel season is just around the corner and BBB warns consumers trying to shore up their vacation rental properties that timeshare scams are still alive and well. BBB investigated the industry and found one consumer in Corpus Christi…

Austin police warning about lawn care scam targeting senior citizens

The Austin-American Statesman is warning elderly residents about a lawn care scam. Here are the details, taken directly from statesman.com: The Austin Police Department is seeking the public’s help in locating elderly scam victims. A company has approached elderly individuals at their homes to offer tree trimming or other lawn care services and returned multiple…