‘Free offers’ might not be as free as you think

BBB Investigation: Online supplement business demonstrates problems with ‘negative option’ advertising Online shoppers sometimes discover to their dismay that they have unknowingly agreed to spend more than they intended because of a practice called “negative option” advertising. A negative option commits consumers to automatic purchases often described as subscriptions or memberships unless they specifically opt…

BBB Investigation: Corpus Christi consumers allege local concrete business performs sub-standard work

Corpus Christi-based Concrete Impressions performs residential and commercial concrete work, including concrete flooring, driveways and landscaping, according to its website http://www.ccconcreteimpressions.com. According to BBB files, the company has left some consumers less than impressed. Consumers have told Better Business Bureau that Concrete Impressions performed substandard or incomplete concrete work. They also told BBB they had…

BBB Investigation: Austin-based custom clothing website claims to support charities, doesn’t deliver

Austin-based Threadstart.org promotes itself as a way for non-profit groups and individuals to create, buy and sell custom T-shirts and other apparel. Unfortunately, consumers and non-profit groups told BBB ThreadStart did not deliver products after taking payment and did not give promised donations. Consumers also allege they haven’t received promised refunds. Better Business Bureau serving…

BBB Investigation: DealFlashy.com deals out allegedly poor customer service

Consumers claim Austin-area business delivers faulty products, won’t honor return policy DealFlashy.com, a website based in Cedar Park, Texas, uses social media to announce “deals” for consumer electronics and accessories such as cellphone covers. The website claims to negotiate discounts with popular local businesses and product manufacturers and promote those deals to thousands of consumers….

BBB Investigation: Legion Firearms misses the mark with consumers

Temple-based company racks up complaints about non-delivery of custom-made firearms Gun enthusiasts have reported waiting as long as a year to receive the custom firearms they ordered from Temple, Texas-based Legion Firearms. Legion Firearms is located at 1901 Ramcon Drive in Temple, and is licensed with the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)….