BBB Investigation: Consumers allegedly misled into paying hundreds of dollars for tech support

An Austin-based company that offers PC support allegedly misled its customers by posing as different anti-virus companies and then upselling them into buying alleged unnecessary technical support. Consumers throughout the U.S. have filed complaints against Volcy Ventures after claiming they reached the business when trying to contact their anti-virus company. BBB learned customers called the…

BBB Investigation: Customers frustrated over used appliance store’s defective items

Happy customers turned into unhappy consumers for a used appliance store in Austin. Customers are alleging the items they bought from Affordable Appliances Plus never worked and were never fixed. Better Business Bureau serving Central, Coastal, Southwest Texas and the Permian Basin has received 57 complaints against Affordable Appliances Plus in the last three years….