BBB Blog Authors

Blog Authors

Carlos Villalobos, BBB Investigator

As an investigator for BBB, Carlos reviews local businesses who have been accused of bad customer service, poor ethics or downright illegal behavior. When he finds examples of bad business practices that harm consumers, he reports them to the public. Sometimes those reports are simply added to a company’s BBB Business Review so consumers can make informed decisions. In more serious cases, he will write a press release for the BBB website, alert the local news media or write a post for this blog. He is passionate both about writing and giving people the information they need to make smart choices for themselves and their families — two passions that blend perfectly in his work at BBB.

To connect with BBB on social media, visit facebook.com/CentralTexasBBB or twitter.com/CentralTexasBBB.

9 Responses to BBB Blog Authors

  1. levira says:

    This blog is brilliant. I like everything displayed here. It’s great to see continuous posts on this blog. Thanks for this.

    • Levira,

      Somehow it looks like your comment got over looked. I apologize! Thank you for the kind message and we hope you continue to find our blog helpful. If there is ever a topic you’d like to learn more about let us know! We like to provide the information our consumers are looking for.

      -Erin

  2. Glenda says:

    I’ve been trying for several days to check out a charity (World Vision) on the main BBB site but it hangs up every time. Is there some kind of problem with the site? Thank you.

  3. You are welcome! Hopefully, you found what you were looking for!

    -Erin

  4. Cody says:

    The BBB is useless they consider a resolution siding with the company not the consumer! Why should that be considered a resolution of any type when consumers are being misled.

  5. When I initially commented I clicked the “Notify me when new comments are added” checkbox and now each time
    a comment is added I get several e-mails with the
    same comment. Is there any way you can remove people from that service?
    Thank you!

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