Social Security Administration warns public of new Social Security scam

Social Security Administration Sign

The Social Security Administration is warning the public about a new Social Security scam. According to the SSA, scammers are impersonating agency employees as a way to acquire personal information like name, date of birth, Social Security number (SSN), and parents’ names. The scammer uses the stolen information to then contact the SSA and request changes to the victim’s direct deposit, address, and telephone number.

Reports state the impersonator calls from a telephone number with a 323 area code. Beyond claiming to be an SSA employee, the scammer will also tell the victim that they are “due a 1.7 percent cost-of-living adjustment” increase of their Social Security benefits.

The SSA says they will occasionally contact people by telephone for customer-service purposes. In only a few limited special situations, usually already known to person, an SSA employee may request confirmation of personal information over the phone.

“You must be very confident that the source is the correct business party, and your information will be secure after you release it,”  Acting Inspector General of Social Security Gale Stallworth Stone said.

If you get one of these phone calls, contact the Office of Inspector General at 1-800-269-0271 or online via


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