Now, the Internet Crime Complaint Center (IC3) warns of a new scam involving fake Green Dot MoneyPak websites. According to IC3, victims generally find the websites with Internet searches and usually interact with fraudulent customer support over the phone.
The fake websites’ operators primarily rip off consumers in two ways:
1. The victim seeks a refund from an already-purchased MoneyPak card and contacts the scammers with the contact information found on the fraudulent website. The fake representative asks the victim for the pre-paid card and their bank account number. The scammer can then drain funds from both the card and the victim’s personal bank account.
2. The victim has already been ripped off by a separate scam that involved use of a MoneyPak card. The victim finds the fake MoneyPak website and calls “customer support” trying to get a refund. The fake customer support rep tells the victim to reload the card with the same amount they lost to the previous scammer and says, “reloading is the only way to process the refund.” If the victim reloads the card, the scammer will drain the funds. If the victim refuses, the scammer will hang up.
Bogus websites can come and go quickly. To avoid becoming a victim of these fake sites, you should only use the website and phone number listed on the back of the MoneyPak prepaid cards.
If you have been scammed by a fake MoneyPak website, report it to http://www.ic3.gov.
Green Dot has advice on how to avoid getting scammed at https://www.moneypak.com/