BBB Celebrates National Consumer Protection Week

Thousands of consumers turn to Better Business Bureau (BBB) as the preeminent resource on businesses, and their goal is to go the extra mile in encouraging consumers to take full advantage of their rights. Your BBB is joining with federal, state and local government agencies to promote consumer education during the 16th annual National Consumer Protection Week,…

Texas Attorney General charges Austin-based contractor Castro Property Restoration with deceiving Texas homeowners

Texas Attorney General Greg Abbott recently charged an Austin-based construction contractor with deceiving Texas homeowners and falsely representing available funding sources for home repairs and restoration. The state’s enforcement action names Castro Property Restoration, its owner Victor James Castro and his business associate Allen Lloyd Kinman (aka Jonathan Allen and Ziggy Allen) as defendants. According to…

BBB Warning: ‘Cryptolocker’ is latest breed of computer malware

Malware program holds personal information for ransom   Better Business Bureau (BBB) serving Central, Coastal, Southwest Texas and the Permian Basin is warning consumers of a malware program that accesses your personal computer and holds it hostage. A release by the Federal Trade Commission (FTC) explains that “Cryptolocker” encrypts all your personal documents, photos and…

FTC shuts down mystery shopper scam, bans defendants from selling work-at-home opportunities

Work-at-home opportunities are tempting, but unfortunately, the industry can be a risky one for consumers. BBB has warned about the work-at-home industry in the past. The Federal Trade Commission (FTC) recently obtained settlements from several businesses and individuals, shutting down a business opportunity scam that tricked consumers into making recurring monthly payments for “mystery shopper”…

BBB Investigation: Giddy-up Swings ‘n Things takes customers for a ride

BBB advises consumers about company’s shipping practices Giddy-up Swings ‘n Things, a company that sells old tires, refashioned into items such as swings and bird-themed planters, has left black marks on some consumers’ wallets. Better Business Bureau (BBB) serving Central, Coastal, Southwest Texas and the Permian Basin has found that the Buda, Texas-based company has…

Free webinar on ‘Creating a Purposeful Life Plan’ set for Feb. 20, 2014 — don’t miss it!

Your BBB will host a free webinar tomorrow on “Creating a Purposeful Life Plan” with special guest speaker Texas State University Professor, Dr. Omar Lopez, Dept. of Occupational, Workforce, and Leadership Studies. Space is limited. Reserve your Webinar seat now at: https://www3.gotomeeting.com/register/517022070 The webinar will be Thursday, Feb. 20, 2014 Time: 2:00 p.m. – 3 p.m. Creating a…

Creator of notorious SpyEye malware pleads guilty

Glad to know the developer of a nasty piece of malware is facing justice. Not so happy to find the malware is still out there, posing a threat to consumers’ finances. The U.S. Department of Justice recently announced that Russian national Aleksandr Andreevich Panin (also known as “Gribodemon” and “Harderman”) has pleaded guilty to conspiracy…

Three Texas men convicted of investment fraud

The economy may be in recovery, but there are still plenty of people struggling to get ahead, trying to make up for past losses and save up a nest egg for the future by investing money. Unfortunately, there are some unscrupulous folks out there offering investors a payoff they never intend to deliver. The Texas State…

Don’t let your Valentine’s Day romance end with a broken heart

BBB warns online user to beware of scams that could break your heart and wallet Millions of Americans use online dating sites, social media and chat rooms to meet people. And many forge successful relationships. But scammers also use these sites to meet potential victims. Better Business Bureau serving Central, Coastal, Southwest Texas and the…

BBB announces top scams of 2013

Every year, Better Business Bureau receives thousands of calls and emails from consumers who have been scammed. The Federal Trade Commission’s Consumer Sentinel Data Book estimates that Americans lost $1.4 billion to scams in 2012. Unfortunately, this year was no different as scammers took advantage of the unsuspecting. Some scams are widespread, getting a lot…

BBB presents 2014 Torch Awards

BBB President/CEO Carrie A. Hurt presented our first of 5 Torch Awards for Marketplace Ethics winners with their trophy this morning at the office of Sullivan Physical Therapy in Austin. Congratulations Sullivan Physical Therapy on being a 2014 Torch Award winner! For a full list of Torch Award winners, visit the Torch Awards homepage: http://go.bbb.org/1eOa1Iu