If you have a business and would like some helpful tips on dealing with customer complaints, BBB serving Central, Coastal, Southwest Texas and the Permian Basin invites you to attend a free webinar on Oct. 30 from 2 to 3 p.m.
When it comes to resolving a complaint, is the customer always right?
Do you find yourself having to make excuses just to satisfy a nagging customer?
In this BBB webinar we’ll discuss ways you and your employees can handle complaints and turn them into recurring customers.
A BBB Dispute Resolution expert will be on hand to answer any questions!
Go here to register: https://www3.gotomeeting.com/register/693576302
After registering you will receive a confirmation email containing information about joining the webinar.