Work-at-home still a scary proposition — even if it’s ‘temporary’

BBB has warned before about the dangers of taking on work-at-home opportunities–there are so many opportunities to get ripped off. But con artists are pretty crafty. That’s their business. What if they convinced you it wasn’t really a work-at-home job? A consumer from Mexia, Texas recently got taken by that ruse. She says she never…

BBB advisory: Don’t treat a trickster to your child’s identity

BBB tips to help parents protect their children from identity thieves Parents tend to take plenty of precautions when trick-or-treating with their child. However, it’s important to consider an aspect to their safety that isn’t always seen – their identity. A 2012 study by the Identity Theft Assistance Center found that 2.5 percent of U.S….

Don’t get haunted by a Halloween purchase gone wrong

BBB offers tips for buying costumes from seasonal stores and websites It’s Halloween week. Time to decorate the yard if you haven’t already. Time to make plans for costume parties and trick-or-treating. Pop-up stores and websites offering Halloween costumes and decorations seem to come out of nowhere every fall. But before you buy, in person or…

Keep a clean machine – update your anti-virus software

Just a friendly reminder in honor of Cyber Security Awareness Month: Make sure you have anti-virus software and keep that and all your software updated. That would have prevented a lot of the sad stories I’ve heard about here at BBB. Visit http://stopthinkconnect.org/ for more safety tips.

BBB to host Oct. 30 business webinar on handling customer complaints

If you have a business and would like some helpful tips on dealing with customer complaints, BBB serving Central, Coastal, Southwest Texas and the Permian Basin invites you to attend a free webinar on Oct. 30 from 2 to 3 p.m. When it comes to resolving a complaint, is the customer always right? Do you find yourself…

FTC agreement: Aaron’s Rent-to-Own to stop computer spying

Sometimes we’re not as careful as we should be about what we reveal online. But could your computer actually be spying on you, logging keystrokes and taking pictures of you inside your home? For customers of Atlanta-based Aaron’s Rent-to-Own chain, the answer used to be yes. That’s about to change, however. The chain recently settled…

WatchYourBuck gets Honorable Mention

BBB serving Central, Coastal, Southwest Texas and the Permian Basin just received some recognition for the WatchYourBuck.com blog. Ragan’s PR Daily gave us an Honorable Mention in the 2013 Digital PR Awards. We’re proud of that award, as we were competing against some much larger companies. We hope you have found this blog useful and…

Cyptolocker ransomware locks up your important files

Just in time for Halloween, a super scary malware infection is making the rounds: a type of ransomware known as Cryptolocker. Unlike the FBI ransomware that locks your computer and demands money in order to unlock it again, Cryptolocker leaves your computer operational–sort of. Your computer still runs. However, Cryptolocker encrypts all your files. The…

Just Cleaning Company gets messy reputation

BBB advises consumers about company’s service  Just Cleaning Company advertises a 100 percent guarantee, but customer complaints to Better Business Bureau suggest they were unable to get their money’s worth. As of Sept. 30, BBB has received 55 complaints over the past three years. The company failed to respond to 11 of those complaints. The…