Don’t let the wrong mechanic leave you stranded in the summer heat

ImageYou don’t have to be a car expert when something goes wrong with your vehicle, but it is important to know how to find a reliable shop and mechanic when problems arise.

 Since January, Better Business Bureau has received more than 9,300 complaints nationally against auto repair and service shops. The majority of those complaints allege repair work did not solve the problem, while others allege businesses created further damage and refused to honor guarantees. 

BBB has these tips so you’re prepared when you need car repairs:

  • Read your owner’s manual for a recommended service schedule. Start shopping for a repair facility before you need one; you can make better decisions when you are not rushed or in a panic.
  • Research the company at bbb.org. Always check out the mechanic and auto body shop’s BBB Business Review before doing business. Ask if the shop customarily handles your vehicle make and model.
  • Check out the business early before a major repair is needed. Once you choose a repair shop, start off with minor maintenance work. If you are pleased, trust them with more complicated maintenance and repairs later.
  • Get everything in writing. Before authorizing repairs, get a written estimate for parts and labor. Tell the shop to get your permission before making additional repairs. Be sure to understand all shop policies regarding labor rates, guarantees and acceptable methods of payment.
  • Contact BBB AUTO LINE for a lemon law complaint. If you think your car could be a lemon, BBB AUTO LINE’s dispute resolution program can help you resolve your lemon law complaint without having to get a lawyer. 
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3 Responses to Don’t let the wrong mechanic leave you stranded in the summer heat

  1. Good message is provided by the admin about the mechanic! Thanks for the good information.

  2. Yeah, it is important to choose the right car repair mechanic when a problem occurs with your car. And the most important thing is how to find the right mechanic. The tips provided by you cover both of the essentials. Thanks.

  3. You are right; it is important to know how one can find a reliable shop or mechanic when an auto problem arises. You have shared some good tips on what a person should do if a problem arises in his/her vehicle.

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