Your BBB has received quite a few calls lately from consumers who received suspicious phone calls about a “free medical alert system.” The calls have been reported nationwide, but we’ve had a lot of calls from seniors in the Midland area this week. If you get a call like this, hang up and don’t give out any information.
Consumers reported getting calls from someone claiming a free emergency medical alert was ordered for them. The caller didn’t give a business name or number and could not say who actually ordered the product; consumers stated they didn’t order anything. The number the call came from goes to an automated “number is not in service” message.
In some instances, calls reported to BBBs in other areas have been automated and those who responded by pushing a number received calls asking for bank information. In the ones reported to our BBB, the caller was an actual person.
BBB.org warns that seniors who answered with bank information were billed a monthly service charge for a product they never received or they received a device they didn’t want and had difficulty returning it for a refund.
Again, if you receive one of these calls, don’t respond or even speak. If something sounds too good to be true, it probably is.