Don’t break the bank paying for your next auto repair

The summer months can wreak havoc on your vehicle. With triple digit temperatures and long road trips, there could be a greater potential for consumers to experience problems this summer. If your check engine light comes on or you notice something is just not right, make sure to follow these BBB tips to find a mechanic that will fix your vehicle to your satisfaction.

– Investigate the problem. Research the problem with your vehicle to get a better understanding of the issue and how to go about getting it fixed.

– Use a BBB Accredited repair shop. Visit BBB Member Pages to find a BBB Accredited mechanic or auto repair shop in your area. Or use BBB’s mobile app (m.bbb.org) if you get stuck on the side of the road.

– Get multiple estimates. Use BBB’s Request a Quote service to receive several estimates from local BBB Accredited Businesses on what it may cost to fix the problem.

– Ask for a follow-up call. Make sure the company will call you to confirm the repair work. Request that the company quotes you a price once they identify the problem.

– Obtain warranty information in writing. Look over the fine print to ensure you understand what work is covered under the warranty, which includes how long the parts and labor coverage will last.

~ Erik

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4 Responses to Don’t break the bank paying for your next auto repair

  1. Its really important to have communications to the auto shop that repairs your car because you can actually tell to them the result of the repair into your car. If you need some adjustments or what. Thanks for this post!

  2. Exactly. It is very important to have that open communication with the auto shop working on your car. Make sure the auto shop knows that they shall not proceed with any repairs that you have not approved without speaking with you first, no matter how big or small the problems are. Thanks for sharing your thoughts with us Acworth Auto Repair.

    -Erin

  3. My recommendation would definitely check with BBB. Also I would recommend looking at reviews on the web. On of my competitors has an “A” rating with the BBB but if you look at their reviews on Google and other local directories they have less than a 50% grade. People now more than ever are taking their complaints straight to review sites. They can get their thoughts known to all by posting to Google places as opposed to filing a complaint with the BBB.

  4. George says:

    Great advice! I would also Google ‘auto repair shops’ for the town you are in and check the reviews in the results. Reviews can be a good indicator of quality, but reviews are just beginning to take hold in the auto repair industry. They are most prevalent in the restaurant industry right now, but people are starting to see the value in voicing their opinion, so I would at least check them.

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