BBB reminds local business owners that all email correspondence from our office will come from a valid bbb.org address. Currently, an email from “firstname.lastname@example.org” is circulating to businesses nationwide requesting verification and validation of a BBB rating review. The phony email address appears to originate from the Atlanta, GA. metro area stating the following:
“Our data shows a pending rating or review about you or your business. Derogatory/Negative reviews or ratings can impact you business profile and become permanently visible to customers, clients, vendors, and agencies. CONTACT OUR NOTIFICATION DEPARTMENT IMMEDIATELY FOR VERIFICATION AND VALIDATION OF THIS ALERT.”
Should your business receive the above email, please disregard its message. The Council of Better Business Bureau’s Legal Department is working to find out who is behind this and will take all appropriate action to protect the BBB trademark.