Welcome to the new BBB blog! We hope you’ll find this helpful as a new place to find out about simple ways to keep your money where you want it (either in your hands or in the hands of someone you trust in exchange for a product or service you’ll LOVE!) We are big believers in business integrity and strong customer service and we look forward to sharing lots of consumer trends and tips with you.
For now, here is one of our top tips we want to remind everyone to keep in mind:
“If something sounds too good to be true, it probably is!”
Recent example: A celebrity well-known for offering consumers advice on how to “flip houses” is traveling around the country right now offering “FREE” seminars on how to get started with real estate investment properties. The company’s website says the seminar will enable attendees to “Learn to Make Cash EVERY MONTH”, however, BBB has heard from dozens of consumers that this free seminar is not what they expected. Many say that they didn’t learn anything at the seminar, and then were pressured into paying thousands of dollars for another seminar.
In fact, many consumers also tell us that they are unable to get a refund from this company when they realize they aren’t satisfied with their purchases. Here is the BBB Business Review with more details. Check out the recent KEYE TV news story about this “too good to be true” situation here.
And don’t forget to ask yourself before buying into an advertisement or sales pitch: “Is this too good to be true?”
After handing consumer disputes for nearly 100 years now, BBB has concluded that it probably is.